T Forrest black labrador

faqs

Frequently asked questions

Shipping

What is the minimum order for free delivery?

The minimum order is ÂŁ34.99 to receive free next day delivery.

Otherwise, it is ÂŁ4.95 for delivery.

For Northern Ireland orders, you will be charged shipping, which will be calculated at checkout.

When will my order be delivered?

If you place your order before 2pm, you will receive your order next day.

Orders over ÂŁ34.99 are free delivery, otherwise it is ÂŁ4.95.

Returns

How do I place a return?

Please email info@t-forrest regarding any returns.

You can also read our returns policy to ensure you meet the returns criteria.

products

How do I store my treats? Do they need to be refrigerated?

No, all of our natural treats don’t need to be refrigerated.

We recommend to store your treats in a dry, cool place. Such as a cupboard, or in a garage.

Are bones dangerous for dogs?

T.Forrest bones are not dangerous for your dogs. However, they do have a chance of splintering.

Always provide fresh, clean water when feeding your dog any treat, as well as keeping a watchful eye on them. 

If splintering does occur, remove the treat immediately to prevent hazard.

What can I feed my 12 week old puppy?

Our sausages are a great treat for puppies, although we would recommend you cut them into smaller pieces first.

They are a great treat to use during training or as a reward.

Are your products natural?

Yes, the majority of our products are 1 ingredient, meaning nothing is added and nothing is removed. For example, pigs ears, roasted bones, paddywack etc. 

The other products which need a recipe (for example - filled bones, meat filled trachea etc) are made with natural ingredients, no added preservatives or fillers.

What is the weight of a chicken foot?

Most products we do are natural, so the weights are guidelines, because they vary in shapes and sizes. For example, 1 chicken foot might be 3g, but another may be 5g (not exact), so it is guidelines.

This is why we sell the majority of our products by weight.

Where is your raw material from?

Most of our raw material is from the UK. Anything we can't source from the UK we source from selected suppliers abroad.

What are the healthiest dog treats?

The healthiest dog treats are made from natural ingredients and air dried to increase shelf life, reducing moisture and the chance of mould. Make sure to choose treats high in protein and low in fat for the best weight management.

What ingredients should you avoid in dog treats?

Avoid treats containing artificial colours, flavours, preservatives, additives and grain or gluten. Whether it's human food or dog treats you've bought, you should also avoid excessive salt, sugar, onions, garlic, and certain sweeteners like xylitol, which is toxic to dogs.

Are there treats suitable for dogs with allergies?

Yes, hypoallergenic treats are made without common allergens like wheat, soy, dairy, or specific proteins to prevent digestive issues. Always check ingredient labels and consult your vet.

How often should I give my dog treats?

Treats should make up around 10% of your dog’s daily calorie intake to maintain a balanced diet and prevent obesity. How often you give your dog treats depends on the size of your dog, how big the treat is and how aggressive a chewer your dog is. Larger treats should be given just once per day, whilst smaller treats can be given more frequently. Please consult your vet if you are unsure.

Out of stock products?

We try to replenish stock once a week.

You can select the 'notify me' when back in stock button on the specific product you are wanting. Then once they are back in stock, we will send you an email.

Are your products grain & gluten free?

The majority of our products are grain & gluten free.

We do have a grain & gluten free collection.

Why do we use air dried treats?

Air dried dog treats offer a range of benefits to your dog including supporting digestion, hypoallergenic diets, dental health and being long lasting to prevent boredom. Many air dried treats are also low fat and high protein, making them ideal for dog's overall health and energy levels. Air drying also increases shelf life, reducing moisture and the chance of mould.

What type of natural dog treats do we have available?

We stock a huge range of dog treats including sausages, ears, cheese chews, filled bones, roasted bones, calcium bones, feet, hooves, training treats, meat strips and a whole load more!

Why should dogs not eat processed foods?

Processed foods, whether this dog foods or treats, can both have a negative impact on your dog's health. whilst your dog may seem to enjoy processed food, it could lead to long-term medical issues affecting your dog's teeth, coat, energy levels and digestive system, with many processed foods potentially triggering allergies and stomach sensitivities.

How can you safely feed your dog treats?

Too many treats can lead to an unhealthy lifestyle and leading to your dog being overweight. Try to use low fat treats where possible, with treats taking up just 10% of your dog's daily calorie intake. If you are unsure on how much to feed your dog, please consult your vet.

packaging

Are your pouches recyclable?

Yes our pouches are recyclable. 

However, please check the pouch for the specific recyclable logo as this can vary for 'one off' pouches.

The plastic we use to wrap some of our products is also fully recyclable.

About T.Forrest

Who are T.Forrest?

T.Forrest are a family owned business based in Samlesbury, Preston in the North West of England. We have been established since 1937, supplying dog owners across the UK with quality, healthy and natural dog treats.

What dog treats do T.Forrest make?

At T.Forrest, we supply a huge range of natural dog treats including ears, sausages, hooves and feet, roasted bones, meat strips, training treats and cheese chews, from several different protein sources.

Do T.Forrest use natural ingredients?

Yes, we only use natural ingredients in our treats. This means treats offer several health benefits for your dog, reduce digestive issues and maintain your dogs energy levels and happiness.

Do T.Forrest make dog treats in the UK?

Yes, our dog treats are made right here in the UK at our Preston-based factory.

Do T.Forrest have discount codes?

Yes, we have discount codes available, including 10% off when you sign up online, and 5% off all orders when you subscribe.

Do T.Forrest responsibly source ingredients?

We only use suppliers who are registered with and adhere to the Animal Plant and Health Agency (APHA) standards, ensuring all ingredients are responsibly sourced.

What do customers say about our treats?

Before purchasing, you can check out past reviews from plenty of satisfied customers, both humans and dogs! We only supply quality treats and aim to deliver the next day to keep all customers happy. You can also read our Google reviews or leave a review yourself.

low fat dog treat
air dried chicken sausages for dogs